Who we are

At Brightway Luxury, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our brand, website, or social media platforms.

Information We Collect

We may collect the following information:

  • Full name
  • Phone number
  • Email address
  • Delivery address
  • Payment and transaction details
  • Any information you voluntarily provide when contacting us or placing an order

How We Use Your Information

Your information is used to:

  • Process and deliver orders
  • Communicate order updates and customer support responses
  • Improve our products, services, and customer experience
  • Send promotional messages (only where consent is given)

Information Sharing

  • We do not sell, rent, or trade your personal information to third parties.
  • Information may be shared with trusted logistics and payment partners strictly for order fulfillment purposes.
  • We may disclose information if required by law or regulatory authorities.

Data Protection & Security

  • We implement appropriate security measures to protect your personal information from unauthorized access, loss, or misuse.
  • Access to customer data is limited to authorized personnel only.

Data Retention

  • Customer information is retained only for as long as necessary to fulfill business, legal, and operational requirements.

Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate details
  • Request deletion of your personal data (subject to legal obligations)

Cookies & Online Platforms

  • Our website or online platforms may use cookies or similar technologies to enhance user experience.
  • You may disable cookies through your browser settings if you prefer.

Policy Updates

Brightway Luxury reserves the right to update this Privacy Policy at any time. Any changes will be communicated through our official platforms.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact us via our official customer support channels.